You can go anywhere for debt collection. You and your patients should have the best experience possible.
It’s a simple fact that you catch more flies with honey. Debt collection is no different.
With Cedar Financial, you will recover medical debt with a Patient-First Approach. You believe your patients deserve the best treatment in every aspect, and they get it with us.
When we speak to your patients, we do it with the utmost respect. Our scripts are monitored on each and every call, ensuring that your patients are treated well.
Cedar believes in giving your patients options. We communicate with them the way they prefer, whether that is via phone, email, text, chat bot, letter, etc.
Your patients have been through enough with their medical issues. Paying their bill shouldn’t be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.
Regardless of where your patients are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.
Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?
We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.
Since 1991, Cedar Financial has been achieving higher recovery rates for our clients in Healthcare.
We provide custom accounts receivable management (ARM) solutions for medical providers of all sizes, from independent practices to multi-hospital systems, including:
In addition to debt collection for healthcare, Cedar Financial excels in Early Out Self Pay Pre Collections, International Patient Collections and Legal Collections, making us your one-stop shop for revenue cycle management.
When it comes to medical debt collection agencies, you have choices. However, the wrong choice could put your practice and patient relationships at risk.
At Cedar Financial, we believe that your success is our success. That’s why we go the extra mile to provide the most comprehensive, professional service in the industry.
No matter where your patient is located, we’ve got you covered. Headquartered in California, Cedar Financial is licensed to collect anywhere in the United States, with access to a worldwide network of nationally licensed debt collectors.
An ACA International and TCM Group partner, we adhere to the highest ethical, professional and customer service standards in the industry, including HIPAA and FDCPA requirements.
We have spent the last 30 years vetting our powerful network of international collection agency partners. These local agents are familiar with the language, culture, and laws of your patients for more effective dispute resolution and cross-border debt recovery.
Our skilled bill collectors understand the ins and outs of complex billing processes. We guide your patients along their journey to payment by educating them about their bills, removing potential obstacles and providing options for easy payment.
The result? A positive payment experience and faster recovery of your funds.
Past-due bills often hit people at the lowest times in their lives. Aggressive collections can alienate patients more, putting your funds and reputation at risk.
At Cedar Financial, we believe a human approach gets better results – and patients agree!
By treating every patient with dignity and respect, we build a relationship of trust, making it more likely that they will pay when they have the means.
Nothing is less inspiring than a generic demand for payment written in “legalese.”
At Cedar Financial, we make every contact count, crafting our letters, emails, and phone scripts to fit patient-, client- and industry-specific needs. We greet patients by name, proactively address disputes and provide easy options in a soft language your patient will understand.
Today’s consumers don’t like talking on the phone or opening mail – yet most collections are still done only through traditional channels.
With easy self-service options, patients can pay on their own time, or contact us on their channel of choice for extra support.
Want to maximize A/R, but don’t have the capital for new technology? Let us handle it instead!
We are constantly investing in the latest innovations for superior communications, compliance, and collections.
We know quality matters to you. That’s why everything we do has quality controls built in.
Cedar Financial is a full-service debt collection agency. No matter what stage your accounts receivables are in, we can help.
Ask us how our pre-collection services can help you save thousands in resources while achieving more positive patient experiences. Or, for older debts, learn more about low-cost legal options with our vetted network of professional debt collection attorneys.
Keep more of every dollar recovered with our industry-competitive rates. “No win – no fee” means you don’t pay unless we recover your funds.
Our goal is to help save you time, money and resources so you can get back to doing what you do best – caring for your patients.
We offer on-the-ground representatives in your patient’s location who understand the practices that work to support full recovery of your funds.
When we speak to your patients, we do it with the utmost respect. Our scripts are monitored on each and every call, ensuring that your patients are treated well.
Cedar Financial believes in giving your patients options. We communicate with them the way they prefer, whether that is via phone, email, text, chat bot, letter, etc.
Your patients have been through enough with their medical issues. Paying their bill shouldn’t be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.
Regardless of where your patients are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.
Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?
We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.