Consumer rights

Consumer-Rights

Putting consumers first.

Consumer-Rights


At Cedar Financial, we pride ourselves on “Putting People First.” We believe in the rights of the consumer and our efforts run parallel to those beliefs. We strive to build honest relationships with consumers by remaining transparent with the collections process and ensuring consumers are aware of their rights. Below is a list of additional information from governmental agencies which regulate the collection industry and may provide you with further guidance on how to amicably resolve your debt or dispute.


Fair Debt Collection

Fair Debt Collection Practices Act Annual Report 2016

Consumer Financial Protection Bureau, CFPD, is pleased to submit to Congress our fifth annual report summarizing activities to administer the Fair Debt Collection Practices Act (“FDCPA”). This year’s report describes activities conducted by the CFPB and the Federal Trade Commission (“FTC”) during 2015 in relation to debt collection. The CFPB and the FTC work closely to coordinate debt collection enforcement actions among other matters related to debt collection…

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Debt Collection

Debt Collection

If you’re behind in paying your bills, or a creditor’s records mistakenly make it appear that you are, a debt collector may be contacting you. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you. Under the FDCPA, a debt collector is someone who regularly collects debts owed to others …

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Coping with Debt

Coping with Debt

Having trouble paying your bills? Getting dunning notices from creditors? Are your accounts being turned over to debt collectors? Are you worried about losing your home or your car? You’re not alone. Many people face a financial crisis at some point in their lives. Whether the crisis is caused by personal or family illness, the loss of a job, or overspending, it can seem overwhelming. But often, it can be overcome. Your financial situation doesn’t have to go from bad to worse…

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Debts-and-Deceased

Debts and Deceased Relatives

After a relative dies, the last thing grieving family members want are calls from debt collectors asking them to pay a loved one's debts. As a rule, those debts are paid from the deceased person's estate. According to the Federal Trade Commission (FTC), the nation's consumer protection agency, family members typically are not obligated to pay the debts of a deceased relative from their own assets. What's more, family members – and all consumers – are protected by the federal Fair…

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Fake Debt Collectors

Fake Debt Collectors

Consumers across the country report that they're getting telephone calls from people trying to collect on loans the consumers never received or on loans they did receive but for amounts they do not owe. Others are receiving calls from people seeking to recover on loans consumers received but where the creditors never authorized the callers to collect for them. So what's the story?

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Time-Barred-Debts

Time-Barred Debts

If you have old debts, collectors may not be able to sue you to collect on them. That's because debt collectors have a limited number of years — known as the statute of limitations — to sue you to collect. After that, your unpaid debts are considered "time-barred." According to the law, a debt collector cannot sue you for not paying a debt that's time-barred. This gets tricky for consumers because the statute of limitations varies from state to state and for different kinds of debts…

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Arbitrage

Arbitraje de cobranza de deudas

Si usted no paga sus facturas, un cobrador de deudas puede iniciar procedimientos legales en su contra. Los cobradores de deudas pueden demandarlo ante una corte para tratar de cobrarle la deuda. O, en caso de que sus contratos de crédito establezcan que las disputas deben someterse a un proceso de arbitraje, los cobradores de deudas pueden tratar de cobrarle su deuda iniciando este tipo de proceso. En un arbitraje, las partes someten su disputa a la consideración de un árbitro…

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