Debt Collection Vietnam | Cedar Financial

Debt Collection Vietnam

A Trusted Recovery Solution in Vietnam

Collecting a debt in Vietnam can seem impossible. Language and cultural barriers, foreign laws and customs, and sheer distance all impose serious challenges.

Debt recovery is simpler when you use a collection agency fluent in the laws and customs of the country where the debtor resides. Cedar Financial offers on-the-ground representatives in Vietnam who understand the debt collection practices that work to support full recovery of your funds.

Since 1991, Cedar Financial has served as a trustworthy, nationally licensed debt collection agency, helping businesses collect unpaid accounts internationally. With knowledge of collecting debts in a wide range of different industries, our experienced team collects your debts quickly and effectively so you can receive the payments you're owed.

With offices in over 150 countries, including Vietnam, working with Cedar Financial provides you access to a global network of nationally licensed debt collectors. Our in-depth understanding of local laws, customs and cultures guarantees the best possible debt mediation results.

Comprehensive, People-First Help

At Cedar Financial, we put people first, doing everything we can to get your money back while still preserving a good relationship with your customer. Our strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!

We combine a people-oriented approach with the latest tech-driven solutions to drive results and provide better contact management. This comprehensive method gets the results you need while preserving customer relationships.

In addition, our network of debt collectors, attorneys, suppliers and vendors are cherished relationships that allows us to get the job done. We value each of these relationships, no matter how small or large.

Contact us today and learn what we can do for your business.

Frequently asked questions for Vietnam

Our debt recovery specialists and litigation lawyers possess significant experience and knowledge in dealing with debt recovery. We only charge commission on collected amounts and our service includes a field call at no additional cost. Our field agents cover 80% of the country, which is more than most other agencies.

We work on a “No Collection – No Fee” basis so we will not charge a fee if we recover no money for you. That principle applies to pre-legal debt collection only.

On our international business, we do not set a minimum number of accounts, but do set a minimum value of debt at USD 200.00.

We service all types of debt.

This depends on the location of the debtor. In Vietnam, the infrastructure is poor, so agents only visit certain regions of the country when there is enough work to make the trip viable. It can take one to three months depending on the response from the debtor also.

First a debt gets referred to the call center where our dedicated team will attempt to contact the debtor by phone. Then the debt gets referred to the field department for the field call.

Statute of Limitations in Vietnam is 2 years. This may be extended with court approval.

Yes, this is part of the debt collection process.

Yes, proof of debt, outstanding invoices, proof of delivery, and any other correspondence of relevance.

Vietnamese civil laws relating to debt collection are not developed to western standards as yet. This is a new area in Vietnam, a country which only opened up 20 years ago. This would have to be looked at on a case by case basis.

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