With humans at the center, Emily AI helps teams manage conversations, reduce friction, and deliver people-first experiences.
Handles inquiries 24/7 across channels without losing context.
Automates routine tasks so humans can focus on complex, high-value work.
Delivers timely, accurate, and consistent responses.
Adapts to growing volumes without compromising quality
Keeps people empowered while AI handles the repetitive work.
Engages customers in their preferred language for a personal touch.
Certified
Compliant
Certified
Compliant
Encrypted
“I want to thank Sylverster for the outstanding support in helping me close my debt account. He was incredibly professional, patient, and clear in his explanations, making sure I fully understood every step of the process. He took the time to answer all my questions and made what could have been a stressful situation feel smooth and manageable. I truly appreciate his help and excellent customer service. Thank you, Silverster!”
José
“Their web site is super friendly and very easy to use. It also allows you to setup payment plans, do partial payments or pay full amount.”
Niko
Langiwe
Rated Experience:With over 30 years of experience, Cedar combines human expertise with advanced technology to deliver results through a transparent, customer-centric approach – protecting both your brand and customer relationships.
We work across multiple industries, including education, banking, finance, telecommunications, healthcare, e-commerce, and government, providing tailored recovery strategies for each.
It automates routine communication like payment reminders, account updates, and balance inquiries – ensuring consistent, compliant, and timely engagement without human delay.
Yes. Cedar Financial is fully licensed and compliant with federal, state, and international regulations, including FDCPA, GDPR, and other applicable local laws.
Yes. All interactions follow Cedar Financial’s global compliance framework – including FDCPA, TCPA, and GDPR standards – ensuring every message is ethical, secure, and compliant.
Absolutely. With global offices and local partners in over 150 countries, we provide worldwide recovery with local expertise and cultural alignment.
Our collectors are professionally trained to engage with empathy, respect, and transparency – maintaining compliance and protecting your brand reputation at every step. In addition to training, all of our consumer interactions are monitored constantly by AI Tools and our QA Team to ensure quality and compliance standards are maintained.
Simply reach out through our request a quote form or email. Our team will assess your needs, discuss service options, and guide you through a seamless onboarding process.
Yes. We offer flexible data exchange options and integration capabilities to ensure efficient communication and smooth case management between systems.
