Why We Are Different

Since 1991, Cedar Financial has strived to become a leader in domestic and international debt recovery.

Our mission is simple; to provide the most comprehensive and professional debt recovery services available to our clients. All this, while focusing on the unique challenges in your industry. Our industries include international and domestic debt collections in Education, Healthcare, Commercial, Government and Retail.

At Cedar, our goal is the same as yours, to negotiate and resolve disputes professionally and on-time.

Cedar knows your customer relationships matter. Our online presence combined with current technologies and personnel education programs mean higher conversion rates and a more positive payment experience for your customers.

What We Stand For

Our mission is to be the leading international debt collection agency, by providing our clients with top-quality local debt collection representation around the globe, while preserving the integrity and professionalism of our clients and their own customers throughout the debt collection process.

Our business is to provide the finest local debt collection representation throughout the world, as well as, facilitate cross-border trade.

The goal is simple, to deliver the most comprehensive and professional debt recovery services available to our clients. All this, while focusing on the unique challenges in your industry.

To preserve the integrity of our clients and customers throughout the debt collection process by providing the highest ethical, professional, and customer service standards possible.

Our “People First” approach has benefited thousands of clients in reaching amicable resolutions for their outstanding accounts, all while protecting the relationships you’ve created.

Our Mission

Our mission is to be the leading international debt collection agency, by providing our clients with top-quality local debt collection representation around the globe, while preserving the integrity and professionalism of our clients and their own customers throughout the debt collection process.

Our Business

Our business is to provide the finest local debt collection representation throughout the world, as well as, facilitate cross-border trade.

The goal is simple, to deliver the most comprehensive and professional debt recovery services available to our clients. All this, while focusing on the unique challenges in your industry.

Our Values

To preserve the integrity of our clients and customers throughout the debt collection process by providing the highest ethical, professional, and customer service standards possible.

Our “People First” approach has benefited thousands of clients in reaching amicable resolutions for their outstanding accounts, all while protecting the relationships you’ve created.

Relationships Built on Trust

At Cedar, our employees, partners, and representatives everywhere are committed to delivering exemplary performance and outstanding customer service. Every connection is relationship driven. All communications with your customers are constructive, supportive, and respectful.

Our goal is to successfully negotiate and resolve disputes in a professional manner, keeping your customer relationships intact with a positive payment experience. Cedar’s state-of-the-art technology, competitive recruiting process, and ongoing education programs ensure every connection we make is a positive one.

Since 1991, Cedar Financial has advanced by using our “People First” approach to help resolve accounts. Not only is finding amicable resolution our target goal for each account; each of our professionally trained and experienced team members work efficiently and effectively at preserving the integrity of the relationship you’ve created with your customers.

We strive to build honest relationships with consumers by remaining transparent with the collections process and ensuring consumers are aware of their rights. Cedar knows your customer relationships matter. Our online presence combined with current technologies and personal education programs mean higher conversion sales and a more positive payment experience for your customer.

Consumer's F.A.Q.

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Client's F.A.Q.

Why being respectful to your customers benefits you.
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“This is one of the better collection agencies I’ve dealt with. When they first called they were polite but firm. When I called and asked for a statement of my account, I received one promptly. The only thing I don’t like is that they don’t send statements unless you ask for them.”

“Thank you again for all of your kindness and for following up with me. I’m not sure if that’s in your scope of responsibility, but I can tell you that you are one of the nicest debt collectors I’ve ever worked with. I know this isn’t an easy job, and it’s pretty thankless, but you always have a smile in your voice and you really make everything smooth and easy. Other companies in the same industry could really take a page out of CFI’s book.”

“Thanks for your patience, understanding and your ability to NOT be an overzealous bill collector. It really helped.”

“I want to thank Oscar and your company for your professionalism. Especially in this industry, it is not something I experience, and you all have been very respectful and understanding throughout this whole process.”

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

Contact Us

The way that is most convenient for you.

Talk to Us

“This is one of the better collection agencies I’ve dealt with. When they first called they were polite but firm. When I called and asked for a statement of my account, I received one promptly. The only thing I don’t like is that they don’t send statements unless you ask for them.”

“Thank you again for all of your kindness and for following up with me. I’m not sure if that’s in your scope of responsibility, but I can tell you that you are one of the nicest debt collectors I’ve ever worked with. I know this isn’t an easy job, and it’s pretty thankless, but you always have a smile in your voice and you really make everything smooth and easy. Other companies in the same industry could really take a page out of CFI’s book.”

“Thanks for your patience, understanding and your ability to NOT be an overzealous bill collector. It really helped.”

“I want to thank Oscar and your company for your professionalism. Especially in this industry, it is not something I experience, and you all have been very respectful and understanding throughout this whole process.”

Consumer's F.A.Q.

Find answers to your questions…
Read More

Client's F.A.Q.

Why being respectful to your customers benefits you.
Read More

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

Contact Us

The way that is most convenient for you.

Talk to Us

Client's F.A.Q.

Why being respectful to your customers benefits you.
Read More

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

“This is one of the better collection agencies I’ve dealt with. When they first called they were polite but firm. When I called and asked for a statement of my account, I received one promptly. The only thing I don’t like is that they don’t send statements unless you ask for them.”

“Thank you again for all of your kindness and for following up with me. I’m not sure if that’s in your scope of responsibility, but I can tell you that you are one of the nicest debt collectors I’ve ever worked with. I know this isn’t an easy job, and it’s pretty thankless, but you always have a smile in your voice and you really make everything smooth and easy. Other companies in the same industry could really take a page out of CFI’s book.”

“Thanks for your patience, understanding and your ability to NOT be an overzealous bill collector. It really helped.”

“I want to thank Oscar and your company for your professionalism. Especially in this industry, it is not something I experience, and you all have been very respectful and understanding throughout this whole process.”

Consumer's F.A.Q.

Find answers to your questions.
Read More

Contact Us

The way that is most convenient for you.

Talk to Us