Blog | Cedar Financial
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11th Circuit Ruling from an Upset Consumer’s Standpoint

There is a lot of talk about the 11th Circuit ruling going around. How this ruling will affect credit agencies, the ARM industry etc. is a cause for concern.

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Why You Want Partnerships vs Vendors in Debt Collection

What’s the difference between a partner and a vendor in debt collection? We show you how a partnership can help you reach your goals faster.

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Why Educating Debtors Should Be a Priority for AR Managers

If people don’t understand their debts, they are unlikely to pay on time. That’s why it’s so important that AR Managers and collectors focus on educating debtors about what they owe.

Here’s how Cedar Financial prioritizes financial education for better results.

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3 Common Debt Collection Myths, Busted

Hesitant to hire a debt collection agency?

Not everything you hear about them is true. Here are 3 of the top debt collection myths, debunked.

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Essentials of a Strong Debt Collection Letter (Plus Free Template)

When customers don’t pay, you need to collect – but you may be hesitant to send them straight to collections.

An effective debt collection letter is a low-cost way to put customers on notice and recover your funds. Here’s what should be included (plus a free template).

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Debt Collection for Chargebacks: How to Reduce Losses in E-Commerce

Chargebacks hurt your bottom-line. Here’s how to reduce your losses and recover what’s yours.

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5 Things to Look for in a Debt Collection Agency

You can’t trust just anyone to handle your accounts. But it can be hard to know which agency is the right fit for your needs.

Here are 5 things to look for when hiring a debt collection agency.

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Digital Communication Should Be Part of Your Collection Strategy – Here’s Why

If your collection agency is using outdated communication methods, that could be the problem.

Research shows that more and more consumers prefer digital channels, like email, SMS, and chat, over traditional calls and letters.
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CFPB Rescinds Trump-era Abusive Acts Policy to Protect Consumers

In line with its mission to protect consumers, the CFPB has rescinded its 2020 Abusive Acts Policy to better enforce its prohibition against abusive acts and practices. Here’s what you need to know. Read More

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CFPB Final Rule: Modernizing Debt Collection for the Digital Age

The CFPB’s final debt collection rule modernizes the FDCPA for email, text and social media, providing much-needed compliance guidelines while prioritizing consumer preference. Here are a few key takeaways. Read More

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How Debt Collectors Are Supporting Consumers During COVID-19

Right now, many businesses depend on every payment to keep them afloat. That means timely debt recovery is more important than ever.

However, insensitive collection attempts can alienate customers, increase complaints and harm your hard-earned reputation, hurting your business.

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COVID-19 Credit Reporting Guidance From the CFPB

As the Coronavirus pandemic continues to impact consumers and businesses around the world, many U.S. creditors are wondering whether to continue reporting delinquent payments to the credit bureaus.

The short answer is: Yes – but with flexibility built in.

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Cedar Financial Helps Debtors and Organizations Weather COVID-19

CALABASAS, Calif., April 3, 2020 – On the outskirts of Los Angeles County in California, the parking lot of Cedar Financial’s Calabasas headquarters is eerily empty. Without the steady rumble of cars of passing by on the 101 freeway, it’s actually somewhat serene.

 

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Cedar Financial “Collects” Wishes for Kids in Need

It’s the season of giving, and while debt collectors are often portrayed as heartless or uncaring, the team at Cedar Financial is bucking that trend by Putting People First this Holiday Season and all year ‘round.

 

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What You Need to Know About the CCPA (Even if You’re Not in CA)

Introduced as Assembly Bill 375 and signed into law on June 28, 2018, the California Consumer Privacy Act (CCPA) provides consumers with groundbreaking new rights on the use of their personal information, effective January 1, 2020 …

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New CA Law Prohibits Withholding Transcripts as Debt Collection Tool

On October 4, 2019, California Governor Gavin Newsom signed into law  Assembly Bill 1313, prohibiting postsecondary schools in the state from withholding transcripts as a debt collection tool. The new law goes into effect January 1, 2020 …

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What the Small Business Reorganization Act of 2019 Means for Creditors

On August 23, 2019, the Small Business Reorganization Act of 2019 (SBRA) was signed into law, creating “Subchapter V” in Chapter 11 of the Bankruptcy Code as part of an effort to streamline the structuring process for small businesses (defined as those whose total noncontingent liquidated secured and …
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$267M Verdict Highlights TCPA Risks in Calling Skip Traced Numbers

On September 9, 2019, the judge entered a final judgment in the TCPA case, McMillion v. Rash Curtis & Associates4:16-cv-03396 (N.D. Cal.) to the tune of a whopping $267 million.The verdict, issued by the jury in June 2019, determined that over 534,000 calls using auto dialers …
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California SB 616 Makes It Harder for Collectors to Enforce Judgments

The bill, initially introduced February 2019 by Senator Bob Wieckowski (D-Fremont), creates an automatic exemption for the first $1,724 in a consumer’s bank account for bank levies. The result: collectors may have a harder time collecting on judgments …
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