Education | Cedar Financial

Collection for Colleges

So you can focus on Education

When looking for a collection agency, you and your students should have the best experience possible.

Let’s be honest. Your students are smart. After all, they came to you for an education.

Your students receive a Student-First Approach when we collect. Because you believe that your students deserve the best before, during and after their studies. And so do we.

How We Care for your Students:

  • Customized Scripting

When we speak to your students, we do it with the utmost respect. Our scripts are monitored on each and every call, ensuring that your students are treated well.

  • Omnichannel Communication

Cedar Financial believes in giving your students options. We communicate with them the way they prefer, whether that is via phone, email, text, chat bot, letter, etc.

  • Multiple Payment Options

College is difficult enough on its own. Paying their bill shouldn’t be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.

How We Care for You:

  • Local and International Collections

Regardless of where your students are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.

  • Customized Plans Built for You

Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?

  • Complete Transparency

We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.

See Our Success for Yourself

Use an Agency You Can Trust

Since 1991, Cedar Financial has been achieving higher recovery rates for our clients.

We provide custom accounts receivable management (ARM) solutions for colleges and universities of all sizes.

Why Choose Cedar Financial for Collections?

When it comes to debt collection agencies, you have choices. However, the wrong choice could put your student relationships at risk.
At Cedar Financial, we believe that your success is our success. That’s why we go the extra mile to provide the most comprehensive, professional service in the industry.

Collect in All 50 U.S. States and 170 Countries

No matter where your student is located, we’ve got you covered. Headquartered in California, Cedar Financial is licensed to collect anywhere in the United States, with access to a worldwide network of nationally licensed debt collectors.

An ACA International and TCM Group partner, we adhere to the highest ethical, professional and customer service standards in the industry.

Local Offices Deliver Higher International Success Rates

We have spent the last 30 years vetting our powerful network of international collection agency partners. These local agents are familiar with the language, culture, and laws of your students for more effective dispute resolution and cross-border debt recovery.

Specialized Collections Team Guides Students to Payment

Our skilled bill collectors understand the ins and outs of complex billing processes. We guide your students along their journey to payment by educating them about their bills, removing potential obstacles and providing options for easy payment.

The result? A positive payment experience and faster recovery of your funds.

People-First Approach Increases Student Satisfaction and Revenue

Past-due bills often hit people at the lowest times in their lives. Aggressive collections can alienate students more, putting your funds and reputation at risk.
At Cedar Financial, we believe a human approach gets better results – and students agree!

By treating every student with dignity and respect, we build a relationship of trust, making it more likely that they will pay when they have the means.

Tailored Communications for Better Student Engagement

Nothing is less inspiring than a generic demand for payment written in “legalese.”

At Cedar Financial, we make every contact count, crafting our letters, emails, and phone scripts to fit student-, client- and industry-specific needs. We greet students by name, proactively address disputes and provide easy options in a soft language your student will understand.

Digital Channels Increase Student Response

Today’s consumers don’t like talking on the phone or opening mail – yet most collections are still done only through traditional channels.

With easy self-service options, students can pay on their own time, or contact us on their channel of choice for extra support.

State-of-the-Art Collection Technologies

Want to maximize A/R, but don’t have the capital for new technology? Let us handle it instead!

We are constantly investing in the latest innovations for superior communications, compliance, and collections.

Pre-Collection and Litigation Services

Cedar Financial is a full-service debt collection agency. No matter what stage your accounts receivables are in, we can help.

Ask us how our pre-collection services can help you save thousands in resources while achieving more positive student experiences. Or, for older debts, learn more about low-cost legal options with our vetted network of professional debt collection attorneys.

“No Win – No Fee” Contingency Rates

Keep more of every dollar recovered with our industry-competitive rates. “No win – no fee” means you don’t pay unless we recover your funds.

Our goal is to help save you time, money and resources so you can get back to doing what you do best – caring for your students.

Let Us Treat Your Students Well

Local Experts in Debt Collection

We offer on-the-ground representatives in your student’s location who understand the practices that work to support full recovery of your funds.

Get Your Free Consultation Today

See the “People-First” Difference 

– John R.

“I can tell you that you are one of the nicest debt collectors I’ve ever worked with. I know this isn’t an easy job, and it’s pretty thankless, but you always have a smile in your voice and you really make everything smooth and easy.”

– William B.

“You hear a lot of things about collections agencies being ‘bad’ or ‘aggressive,’ but I did not experience any of these alleged negative attributes. [Collector] was professional, courteous, respectful and very student with me. I kind of want to put myself in a similar situation just so I can work with you again (joking obviously).”

– Frances S.

“Thanks for your patience, understanding and ability to NOT be an overzealous bill collector.  It really helped.”

– Ekta T.

“The debt collector who called me was incredibly polite to work with. He worked with my ability to pay back and was respectful. I never felt that my dignity was undermined in any way through our entire interaction. I hope he stays this way and the company does too.”

– Marlene H.

“It’s amazing how when someone’s job isn’t done it can become a huge issue for others. Thanks for taking the pressure off me by handling the last bits yourself – it made a big difference to me.”

How We Care for your Students:

  • Customized Scripting
  • When we speak to your students, we do it with the utmost respect. Our scripts are monitored on each and every call, ensuring that your students are treated well.

  • Omnichannel Communication
  • Cedar Financial believes in giving your students options. We communicate with them the way they prefer, whether that is via phone, email, text, chat bot, letter, etc.

  • Multiple Payment Options
  • College is difficult enough on its own. Paying their bill shouldn’t be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.

 

How We Care for You:

  • Local and International Collections
  • Regardless of where your students are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.

  • Customized Plans Built for You
  • Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?

  • Complete Transparency
  • We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.

Let Us Treat your Students Well

Cedar Financial