Cedar Works for Your Business

At Cedar Financial we understand that owing a debt is not anyone’s choice, which is why we approach consumers with our human-centered-approach.

Although we understand that being in debt can be a very uncomfortable and unfortunate situation for consumers to be in, our focus is to create resolute payment solutions that respect both consumers as clients.

We are very transparent to both our clients as to consumers about our debt collection process because we believe that this significantly decreases the amount of time required to find a payment solution that works for both parties.

Over the lifetime of our company we have noticed that many of our clients have questions about using a third party debt collector like Cedar Financial and what our Consumer-Centered-Approach stands for. To answer some of these questions we have listed a number of answers beneath.

If you have any specific questions about our approach that is not answered beneath, feel free to get in touch with us.

Frequently Asked Questions of Clients

Question

Answer

At Cedar Financial we put people first, doing everything we can to get your money back while still preserving a good relationship with your customers. Our strategic public relations efforts are fair, but firm.

We treat our employees with the respect, kindness and professionalism they deserve because it is the right thing to do. This keeps them happy and productive, ensuring superior results while providing you with dedicated service.

Treating consumers with dignity and respect ensures that they will remain your customers once the financial misunderstanding has been resolved, allowing you to continue growing your business.

Our network of world-wide debt collection firms, attorneys, and vendors are cherished relationships that allow us to get the job done. We value each of these relationships, no matter how small or large.

There are clear laws and regulations about how Debt Collection works and what is allowed and what is not. At Cedar Financial we do everything within these confines to collect a debt from one of your customers in a respectful way.

Because Cedar Financial stands for transparency for both debtors as clients we allow our clients maximum control over their accounts online and our specialized local agents are available 24/7 to answer any questions that you might have about one of your accounts.

Because collecting a debt can be a time-bound issue, we guarantee quick collection of your debt with our 30-day-performance-guarantee.

In this section we have listed a number of answers to questions concerning How We Work, at Cedar Financial.

Cedar Financial is a licensed third-party collection agency; a legal-assignee of debts. This means a client will contact us to move forward with collection services and we do not own the debt outright.

This relationship with our clients is successful because we leave any decision to take action with the client. We will request all necessary documentation (Invoices, Contracts, Legal Documents, etc.) available to validate the claim for collection efforts. Any disputes or refusals to pay will result in the file being noted as such and sent back to the client for them to decide on further action.

To learn more about our Debt Collection process please find our client process page

At Cedar Financial, there is no general cost for collection services. The costs are determined through the circumstances of the claim, whether or not we’ll be managing multiple accounts, and the amount due, amongst several other factors.

Our expert Credit-Risk Consultants are happy to discuss the costs with you in detail as this may vary depending on the specific particulars of the new placement. Several fees may also apply if extended services, such as seeking a legal judgement, are required.

Specializing in both domestic and international collections, we provide our services to a number of different industries in over 150 countries globally.

Our history of successful agreements includes collections with the medical, educational, property management, utilities, and governmental industries.

Our primary services are comprised of Commercial B2B (business to business) accounts and Consumer B2C (business to consumer) or C2B (consumer to business) accounts.

Before collection efforts can begin, our offices must be in receipt of the proper documents to validate the new claim. Once this validation process is completed and an agreement is in place, our representatives will begin their efforts immediately.

Just as every claim is different, the circumstances for each consumer varies as well, resulting in an unidentifiable certain set of time. Extenuating factors such as the age of the account and the type of debt being collected upon also weigh into how much time it will take to close our agreement

There are several federal and state agencies that govern the debt collection industry. The most prominent of which is compliance with the FDCPA (Fair Debt Collection Practice Act).

This federal law provides consumer protection from harassing/abusive collection efforts, as well as, provides certain limitations on what types of debts can be collected on. Additionally, the federal Fair Credit Reporting Act regulates how default accounts are reported in credit reports.

Amongst other regulations, these laws govern how and when we can contact consumers while providing documentation and other legal guidelines.

The types of collection activities permitted by law vary widely across the globe. In the U.S. we contact the consumer by telephone and mail in an effort to resolve the debt.

In some cases, we are able to contact consumers via email. Regarding any extended arrangements outside of our collection efforts, we will provide our clients with recommendations for further action, however, it is at their discretion whether they agree to proceed.

Depending on the age of the debt, we may be able to seek legal action.

Cedar Financial specializes in both domestic and international collection services.

We currently have offices in over 150 countries worldwide working with Cedar Financial which provides access to a global network of nationally licensed debt collection firms.

This global network allows us to establish universal relationships for providing excellent services in a varying degree of time zones across the world.

Federal and state laws limit how long we can engage in certain collection efforts. The Consumer Financial Protection Bureau (CFPB) sets a Statute of Limitations on creditors and debt collectors regulating the period of time it is legal to pursue an old debt.

This Statute of Limitations can vary according to state and federal legislatures. Our Cedar representatives are well versed in these SOL variations and would be happy to discuss the specific details regarding your outstanding accounts.

Yes, we must be able to validate the debt before we can begin the collection process. This process of validation is in place to guarantee the protection of both the client and the consumer when working with Cedar Financial.

Validation documents include, but are not limited to, contractual agreements between you and the consumer, a bill or invoices for exchanged goods or services, as well as, legal court judgement documents.

What is our Human-Centered-Approach?

At Cedar Financial we put people first, doing everything we can to get your money back while still preserving a good relationship with your customers. Our strategic public relations efforts are fair, but firm.

We treat our employees with the respect, kindness and professionalism they deserve because it is the right thing to do. This keeps them happy and productive, ensuring superior results while providing you with dedicated service.

Treating consumers with dignity and respect ensures that they will remain your customers once the financial misunderstanding has been resolved, allowing you to continue growing your business.

Our network of world-wide debt collection firms, attorneys, and vendors are cherished relationships that allow us to get the job done. We value each of these relationships, no matter how small or large.

How do We Work at Cedar Financial?

There are clear laws and regulations about how Debt Collection works and what is allowed and what is not. At Cedar Financial we do everything within these confines to collect a debt from one of your customers in a respectful way.

Because Cedar Financial stands for transparency for both debtors as clients we allow our clients maximum control over their accounts online and our specialized local agents are available 24/7 to answer any questions that you might have about one of your accounts.

Because collecting a debt can be a time-bound issue, we guarantee quick collection of your debt with our 30-day-performance-guarantee.

In this section we have listed a number of answers to questions concerning How We Work, at Cedar Financial.

What is the typical Debt Collection Process?

Cedar Financial is a licensed third-party collection agency; a legal-assignee of debts. This means a client will contact us to move forward with collection services and we do not own the debt outright.

This relationship with our clients is successful because we leave any decision to take action with the client. We will request all necessary documentation (Invoices, Contracts, Legal Documents, etc.) available to validate the claim for collection efforts. Any disputes or refusals to pay will result in the file being noted as such and sent back to the client for them to decide on further action.

To learn more about our Debt Collection process please find our client process page

What are the Costs of hiring Cedar Financial?

At Cedar Financial, there is no general cost for collection services. The costs are determined through the circumstances of the claim, whether or not we’ll be managing multiple accounts, and the amount due, amongst several other factors.

Our expert Credit-Risk Consultants are happy to discuss the costs with you in detail as this may vary depending on the specific particulars of the new placement. Several fees may also apply if extended services, such as seeking a legal judgement, are required.

What Types of Debts can Cedar Financial collect?

Specializing in both domestic and international collections, we provide our services to a number of different industries in over 150 countries globally.

Our history of successful agreements includes collections with the medical, educational, property management, utilities, and governmental industries.

Our primary services are comprised of Commercial B2B (business to business) accounts and Consumer B2C (business to consumer) or C2B (consumer to business) accounts.

How Long does a Debt Collection Process take?

Before collection efforts can begin, our offices must be in receipt of the proper documents to validate the new claim. Once this validation process is completed and an agreement is in place, our representatives will begin their efforts immediately.

Just as every claim is different, the circumstances for each consumer varies as well, resulting in an unidentifiable certain set of time. Extenuating factors such as the age of the account and the type of debt being collected upon also weigh into how much time it will take to close our agreement

Are there Laws Limiting debt collectors?

There are several federal and state agencies that govern the debt collection industry. The most prominent of which is compliance with the FDCPA (Fair Debt Collection Practice Act).

This federal law provides consumer protection from harassing/abusive collection efforts, as well as, provides certain limitations on what types of debts can be collected on. Additionally, the federal Fair Credit Reporting Act regulates how default accounts are reported in credit reports.

Amongst other regulations, these laws govern how and when we can contact consumers while providing documentation and other legal guidelines.

What Actions can a debt collector Take?

The types of collection activities permitted by law vary widely across the globe. In the U.S. we contact the consumer by telephone and mail in an effort to resolve the debt.

In some cases, we are able to contact consumers via email. Regarding any extended arrangements outside of our collection efforts, we will provide our clients with recommendations for further action, however, it is at their discretion whether they agree to proceed.

Depending on the age of the debt, we may be able to seek legal action.

Can Cedar Financial collect any debt Globally?

Cedar Financial specializes in both domestic and international collection services.

We currently have offices in over 150 countries worldwide working with Cedar Financial which provides access to a global network of nationally licensed debt collection firms.

This global network allows us to establish universal relationships for providing excellent services in a varying degree of time zones across the world.

For how Long can an Old debt be Collected?

Federal and state laws limit how long we can engage in certain collection efforts. The Consumer Financial Protection Bureau (CFPB) sets a Statute of Limitations on creditors and debt collectors regulating the period of time it is legal to pursue an old debt.

This Statute of Limitations can vary according to state and federal legislatures. Our Cedar representatives are well versed in these SOL variations and would be happy to discuss the specific details regarding your outstanding accounts.

Do I need to Provide Proof of the Debt?

Yes, we must be able to validate the debt before we can begin the collection process. This process of validation is in place to guarantee the protection of both the client and the consumer when working with Cedar Financial.

Validation documents include, but are not limited to, contractual agreements between you and the consumer, a bill or invoices for exchanged goods or services, as well as, legal court judgement documents.

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

Industries Served

We provide suitable services to most industries.
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World Class Services

How Can We Help?
Request your free Quote

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

Industries Served

We provide suitable services to most industries.
Read More

World Class Services

How Can We Help?
Request your free Quote