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Why We Make Promises

We value your business and we will guarantee our performance. Cedar Financial is committed to achieving the highest recovery of your lost dollars in the fastest time possible.

You may be asking yourself, how can you make this kind of promise? Because at Cedar Financial, our success record shows we are that confident we can resolve your accounts professionally and on time.

Within 30 days of EVERY claim placement Cedar Financial will:

Why We Make Promises

We value your business and we will guarantee our performance. Cedar Financial is committed to achieving the highest recovery of your lost dollars in the fastest time possible.

You may be asking yourself, how can you make this kind of promise? Because at Cedar Financial, our success record shows we are that confident we can resolve your accounts professionally and on time.

Within 30 days of EVERY claim placement Cedar Financial will:

Claim Acknowledgement

Our first request will be to submit validating documents you have on record to verify the account as default.

Upon acceptance, you will receive a detailed acknowledgment report from our Client Relations Department assuring that we have begun our collection efforts.

Any additional correspondence will be directed to Client Relations.

Guarantee 1

Fast Collect™

We strive to resolve your accounts quickly, efficiently, and amicably.

Open communication and routine contact is the key to quick successful resolution of your accounts.

Our trained agents will get to work, prioritizing contact with your customer, to gain an understanding for non-payment and resolve the matter quickly and professionally.

Guarantee 2

Disputed Accounts

Our adjusters are trained to resolve disputes quickly and to avoid unnecessary delay tactics. Upon debtor dispute of the amount owing, our professionals will:

  • Determine validity of the customer dispute
  • Provide customer with proof of debt
  • Clear inaccuracies & Resolve the dispute
  • Forward unresolved disputed claims to legal suit evaluation

Guarantee 3

Fast Find

  • Initiate a ‘search and find’ in proprietor and public databases covering over 250 million businesses and consumers
  • Assign unmatched traces to our skip tracing department for closer investigation
  • “Unable-To-Locate” consumers will be registered to our auto Monitor-Alert™ system.
  • We are notified of new contact data reported by the consumer to the credit bureaus.

*Not Applicable to All Accounts and Discretionarily utilized.

Guarantee 4

Credit Reporting

When applicable and permitted by law, unpaid or unresolved accounts are reported to the national credit bureaus.

Cedar offers clients to internationally check credit reports and make informed decisions on how to proceed with business transactions.

We are dedicated to providing clients the most up-to-date financial information to make informed decisions.

Guarantee 5

Claim Acknowledgement

Our first request will be to submit validating documents you have on record to verify the account as default.

Upon acceptance, you will receive a detailed acknowledgment report from our Client Relations Department assuring that we have begun our collection efforts.

Any additional correspondence will be directed to Client Relations.

Guarantee 1

Fast Collect™

We strive to resolve your accounts quickly, efficiently, and amicably.

Open communication and routine contact is the key to quick successful resolution of your accounts.

Our trained agents will get to work, prioritizing contact with your customer, to gain an understanding for non-payment and resolve the matter quickly and professionally.

Guarantee 2

Disputed Accounts

Our adjusters are trained to resolve disputes quickly and to avoid unnecessary delay tactics. Upon debtor dispute of the amount owing, our professionals will:

  • Determine validity of the customer dispute
  • Provide customer with proof of debt
  • Clear inaccuracies & Resolve the dispute
  • Forward unresolved disputed claims to legal suit evaluation

Guarantee 3

Fast Find

  • Initiate a ‘search and find’ in proprietor and public databases covering over 250 million businesses and consumers
  • Assign unmatched traces to our skip tracing department for closer investigation
  • “Unable-To-Locate” consumers will be registered to our auto Monitor-Alert™ system.
  • We are notified of new contact data reported by the consumer to the credit bureaus.

*Not Applicable to All Accounts and Discretionarily utilized.

Guarantee 4

Credit Reporting

When applicable and permitted by law, unpaid or unresolved accounts are reported to the national credit bureaus.

Cedar offers clients to internationally check credit reports and make informed decisions on how to proceed with business transactions.

We are dedicated to providing clients the most up-to-date financial information to make informed decisions.

Guarantee 5

“This is one of the better collection agencies I’ve dealt with. When they first called they were polite but firm. When I called and asked for a statement of my account, I received one promptly. The only thing I don’t like is that they don’t send statements unless you ask for them.”

“Thank you again for all of your kindness and for following up with me. I’m not sure if that’s in your scope of responsibility, but I can tell you that you are one of the nicest debt collectors I’ve ever worked with. I know this isn’t an easy job, and it’s pretty thankless, but you always have a smile in your voice and you really make everything smooth and easy. Other companies in the same industry could really take a page out of CFI’s book.”

“Thanks for your patience, understanding and your ability to NOT be an overzealous bill collector. It really helped.”

“I want to thank Oscar and your company for your professionalism. Especially in this industry, it is not something I experience, and you all have been very respectful and understanding throughout this whole process.”

“Student re-enrollment has significantly increased from the students we have placed in your office. Thank you for working with our students to resolve their balances and further their education.”

“Since January 2011, our Credit Union has employed the services of Cedar Financial for the collection of non-performing student loans made to international graduate students. The professionalism and responsiveness of the Cedar team to our organizations’ requests has been great. Cedar’s ability to collect and resolve accounts is above the average agency.”

“You all are doing such a GREAT job and am very happy that we have this relationship.”

“We hired Cedar Financial to collect from a former client who had an outstanding balance with us. I was amazed when Cedar were able to collect payment nearly 3 years later. There was no risk for us because we weren’t obligated to pay any commissions or fees until the debt was resolved. The team at Cedar were easy to reach, professional, and able to think creatively in order to get us our money as quickly as possible. And they have a local presence around the world.”

World Class Services

How Can We Help?
Request Your Free Quote

World Class Services

How Can We Help?
Request Your Free Quote