Cedar Financial Helps Debtors and Organizations Weather COVID-19

CALABASAS, Calif., April 3, 2020 – On the outskirts of Los Angeles County in California, the parking lot of Cedar Financial’s Calabasas headquarters is eerily empty. Without the steady rumble of cars of passing by on the 101 freeway, it’s actually somewhat serene.

3 Things Consumers Want Debt Collectors to Know

How Putting People First can help you achieve better collections success

Many people struggling with debt are afraid to answer the phone because of debt collectors. Stories abound online of aggressive debt collection tactics, deceptive debt collectors and debt collection scams.

COVID-19 Credit Reporting Guidance From the CFPB

As the Coronavirus pandemic continues to impact consumers and businesses around the world, many U.S. creditors are wondering whether to continue reporting delinquent payments to the credit bureaus.

The short answer is: Yes – but with flexibility built in.

How Debt Collectors Are Supporting Consumers During COVID-19

Right now, many businesses depend on every payment to keep them afloat. That means timely debt recovery is more important than ever.

However, insensitive collection attempts can alienate customers, increase complaints and harm your hard-earned reputation, hurting your business.

CFPB Final Rule: Modernizing Debt Collection for the Digital Age

The CFPB’s final debt collection rule modernizes the FDCPA for email, text and social media, providing much-needed compliance guidelines while prioritizing consumer preference. Here are a few key takeaways.

CFPB Rescinds Trump-era Abusive Acts Policy to Protect Consumers

In line with its mission to protect consumers, the CFPB has rescinded its 2020 Abusive Acts Policy to better enforce its prohibition against abusive acts and practices. Here’s what you need to know.