Debt Collection Malaysia | Cedar Financial

Debt Collection Malaysia

A Trusted Recovery Solution in Malaysia

Collecting a debt in Malaysia can seem impossible. Language and cultural barriers, foreign laws and customs, and sheer distance all impose serious challenges.

Debt recovery is simpler when you use a collection agency fluent in the laws and customs of the country where the debtor resides. Cedar Financial offers on-the-ground representatives in Malaysia who understand the debt collection practices that work to support full recovery of your funds.

Since 1991, Cedar Financial has served as a trustworthy, nationally licensed debt collection agency, helping businesses collect unpaid accounts internationally. With knowledge of collecting debts in a wide range of different industries, our experienced team collects your debts quickly and effectively so you can receive the payments you're owed.

With offices in over 150 countries, including Malaysia, working with Cedar Financial provides you access to a global network of nationally licensed debt collectors. Our in-depth understanding of local laws, customs and cultures guarantees the best possible debt mediation results.

Comprehensive, People-First Help

At Cedar Financial, we put people first, doing everything we can to get your money back while still preserving a good relationship with your customer. Our strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!

We combine a people-oriented approach with the latest tech-driven solutions to drive results and provide better contact management. This comprehensive method gets the results you need while preserving customer relationships.

In addition, our network of debt collectors, attorneys, suppliers and vendors are cherished relationships that allows us to get the job done. We value each of these relationships, no matter how small or large.

Contact us today and learn what we can do for your business.

Frequently asked questions for Malaysia

We have been in Credit Management and Recovery business for 23 years since 1993 in Malaysia and ASEAN region. Our many years of experience gives us the expert help in collecting your past due accounts.

Our fee is based on success basis only. We do not charge any upfront fee or retainer fee whatsoever.

There is no minimum. We accept any number of cases providing there is sufficient supporting documents and relevant information.

We service all types of debt. Both commercial and consumer claims

Typically, it takes 2-3 months unless there is an ongoing arrangement to liquidate account with a payment arrangement.

The debtor is contacted by various letters, emails and phone calls. We first try to negotiate with the debtor. If amicable attempts are fruitless, we inform the creditor about the possibilities of legal procedure.

The Statute of Limitation is 6 years, however in Malaysia, it’s not vastly contested for the purpose of Debt Collections.

Yes, this is one of our main core function. Field visit (Doorstep Collection) is an integral part of our collection process.

Yes, documentation such as Statement of Account and invoices are essential in our recovery process.

We do not directly provide litigation. We do have our attorneys who work with us on all debt recovery matters. Legal Fees will be billed separately and only after client approval.

Adding collections fees is not a typical process; however, it could be added into the legal statement of claim.

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