Commercial

Our top priority is supporting and expediting smooth B2B collection solutions for your business. Our B2B debt collection associates have experience in the collection field and know how to kickstart collection efforts by covering all their bases. Hence, your accounts receivable recovery journey starts on the right foot.
When a claim comes to us for validation, we ensure that we implement straightforward procedures to validate the debt. We start by lessening your burden by investigating a business and its credentials to determine if the debt is valid and assigned to the right business for repayment.

This process includes checking the name and registration of the business, the owner’s details, and the proof of debt that is confirmed through unpaid invoices, overdue contracts, and past-due service fees. These details are then sent to our trusty B2B collections team, which initiates debt recovery efforts for your outstanding B2B collections accounts.

Even the most established businesses usually do not have the capabilities to conduct B2B debt collection efforts on their own as they do not have internal collection departments. They will often have to either use the resources of their internal team or hire more people to collect on their behalf, which takes away from the already strained revenue that the company is surviving on. To alleviate this kind of pressure from your internal team and conduct effective B2B debt collection on your unpaid accounts, you need to engage a seasoned B2B debt collection agency like Cedar Financial.

We pride ourselves on having one of the most battle-trained and experienced b2b debt collectors who, with exceptional communication and negotiation skills, handle the most stubborn collection files. They know how to engage with consumers and listen to their issues with empathy to provide workable solutions and develop payment plans that suit each consumer to make easy payments and recover their debt, giving them and our clients ease by reviving their cash flow.

Having skilled debt collectors means that all recovery efforts are expedited with the most vigilant and compassionate people on the trail who know how to manage and oversee collections without harming customer relationships and providing solutions to debt recovery challenges as they produce clear-mindedness in real time.

Cedar Financial prioritizes speedy yet effective debt recovery above all else because that is the key to having happy consumers as well as satisfied clients. We champion technology as the perfect solution to streamlining every step of B2B debt collection. Our debt recovery efforts utilize the latest technology and AI tools to eliminate manual errors and fast-track recovery. Starting from our outreach efforts, all our collectors utilize automated and omnichannel communication to engage consumers regarding their debt recovery journey. Utilizing SMS, Email, calls, and automated notifications, we ensure that consumers can handle their recovery as they like without being pressured or intimidated by any of our collection efforts. Now, more people prefer non-confrontational modes of communication, and our technological abilities enable us to do just that.

Furthermore, we utilize skip-tracing efforts to locate elusive consumers to help speed up recovery efforts, especially for accounts that are seriously past due and create a void in your revenue and ROI. Skip tracing allows us to locate even the most hard-to-find consumers and persuade them to repay their debt. Technology is a vital asset for us, and we ensure that we can streamline the B2B collection process the best way we can. We continually utilize data analytics to ensure that our efforts are properly measured and tracked to eliminate errors and discrepancies in the system to ensure smooth B2B debt collection.

Business collection is a slippery slope where managing proper compliance is incredibly important. You must deal with sensitive information and handle confidential financial information that requires robust security measures and adequate adherence to laws and regulations. B2B collections require similar security measures and adherence to compliance, which is of utmost priority for Cedar Financial and its clients and consumers.

The business debt collection agents who work on outstanding accounts are also trained in compliance procedures through Cedar University’s carefully crafted system. Each collector receives training on various sectors like UDAAP, HIPAA, FDCPA, FCRA, and more to ensure they can handle collection calls and scenarios of every business collection situation.

This is where we utilize our technological prowess to train business debt collectors to maintain compliance in their consumer interactions. An AI compliance monitoring system scans each phone call and ensures compliance standards are met. Suppose there are any discrepancies between the calls. In that case, the monitoring system immediately alerts them. It lets them know how to rectify their issues to provide the best customer service and maintain compliance in their customer interactions.

There are many times that consumers will be dissatisfied with the service or how their debt is handled. There will be disputes where the consumer says they have been dealt the wrong debt, they will dispute it. Luckily, our debt collectors and compliance team know how to handle any disputes that arise. Once a dispute has been created, the collection efforts are halted, and our business collector teams will notify the client that the dispute has been recorded. Once the compliance team investigates the debt and gives permission, the consumer is notified of the debt status, and they are given all the information they need of the debt being validated so their minds are at ease.

Additionally, when a dispute is recorded, consumers are usually unhappy that they are notified of a debt they did not know. This is where our exceptional debt collectors come in and do their magic. They use their training in the business collection to walk the consumers through the issues, listen to their concerns, and relay that to their team to resolve the problem as soon as possible. They use their expert negotiation techniques to negotiate payment terms and debt resolution to ensure that the debt recovery process can be streamlined as much as possible.

Another likely scenario that comes up often in business collection is the legal action that needs to be taken if a consumer does not pay and an account becomes seriously delinquent. But there are times when consumers cannot pay, in which case a judgment must be made about their claim. This is where Cedar uses its exceptional network of attorneys licensed in all U.S. states and their legal expertise to handle legal business collection.
When a judgment is to be made, these attorneys will work with the clients to reach a debt settlement if the consumer cannot pay and close the debt. Even though the possibility of legal business collections is low, Cedar stands at the ready should there ever be a need to conduct B2B dent collection with legal intervention and litigation support.

Business collections are tricky. It would help if you recovered debt from other businesses to address your accounts receivable issues. This requires a robust system of debt recovery that can be implemented in multiple locations. Another aspect of Cedar Financial that makes it a reliable business debt collection agency is its global coverage in over 180 countries.

Whether you are looking for business collection services within the U.S. or elsewhere, the Cedar Financial system will support your efforts with business debt collection with its global influence and credibility. Our experts are licensed to carry out international collections so you can maintain your debt recovery journey regardless of where you are.