Recover More on the Ivory Coast

We have experience across the region, as well as a local network that we tap into to help us leverage our position. Upon receiving an account, our senior management meets to review the case details and outline possible debt collection approaches. Upon agreement, we enter negotiations quickly to pursue a speedy resolution. We focus on a professional, respectful approach while remaining firm with our position on our client’s behalf.

For pre-legal services, we work on a “no collection – no fee” basis, so you will only pay when your funds are recovered. For legal services, we advise our client on the recommended course of action and provide an estimate of projected costs.

Site visits, which can be conducted to help ascertain the financial state of your debtor, are also additional. Costs of a visit, which include pictures as well as a written report, vary according to the location of the debtor and the difficulty of the process, but usually run a few hundred dollars.

There is no minimum number of accounts. However, for a single claim, the minimum amount is $5,000. For a portfolio of accounts, each individual claim should be at least $500.

We service both commercial and consumer debt in a wide range of industries, from manufacturing to agriculture and trade. For consumer debt, the balance should be at least $5,000 and dating from within the last two years.

The timeline for amicable debt collection varies considerably depending on the circumstances of the individual case. We have seen successful resolutions within two weeks, while more complex claims can take six months to resolve. In every situation, we push for the fastest possible resolution to your claim.

We start with an initial investigation into the debtor’s registration and credit information. Once the initial demand has been sent, we follow up with phone calls and try to set up a face-to-face meeting where we can discuss the issues at hand and work on finding common ground. If all efforts do not lead to payment, we may suggest a legal filing. We will never suggest litigation if we feel it will not be productive.

The statute of limitations in Ivory Coast is four years. However, in the commercial sector of this region, it is often hard to locate debtors after two years of inactivity.

Yes, depending on the size of the balance. In general, the field agent is required to take pictures of the address of the debtor and general surroundings to better assess their financial strength. If the agent meets and discusses the account with the debtor, they must also submit a picture of the debtor, as well as proof of the meeting. A full report will also be provided.

Yes, we require documentation validating the debt. While we do not require every piece of correspondence regarding your debt, it is helpful to gather as much information as you can to assist our efforts.

Yes, we can litigate in any of the Franco countries. In the event all amicable efforts are exhausted, our in-house legal team will conduct a thorough review of the file to determine collectability in litigation. If the file qualifies, there are upfront costs associated with travel, translation, and court costs, but we will provide estimates on a case-by-case basis before proceeding. We don’t rush to litigate but have often found that initiating proceedings has motivated debtors to reopen negotiations for non-legal debt settlement.

In general, no. In legal proceedings, the court may rule that all costs associated with litigation are to be repaid by the debtor.