Your students are smart. After all, they came to you for an education.
For 31 years, we have been the trusted partner for colleges and universities, delivering exceptional results through our tailored education collection solutions for Tuition, Loan (Institutional and Federal), and other receivable accounts. We go beyond simple automation, offering strategic, student-centric approaches that ensure both financial success and student satisfaction.
Navigating higher education finance is challenging; from maximizing revenue recovery, navigating compliance, supporting re-enrollment, all while maintaining positive student relationships is paramount. Cedar Financial understands the delicate balance between these critical objectives.
When we speak to your students, we do it with the utmost respect. Our scripts are monitored on every call, ensuring that your students are treated well.
Cedar Financial believes in giving your students options. We communicate with them the way they prefer, whether via phone, email, text, chatbot, letter, etc.
College is difficult enough on its own. Paying their bill should not be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.
Regardless of where your students are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.
Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?
We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.
The student loan debt is projected to grow to almost $3 trillion in the coming decade, adding substantial stress to growing household debt for the average American. Our first and foremost aim is to ensure we give you a way to resolve student loan debt without souring your relationship with your students or creating hurdles in their educational career.
We anticipate challenges in student loan debt recovery before they arise and ensure a safe path to debt resolution that keeps your revenue flowing and your students on par with their finances.
Our decades long experience is distilled into an all-in-one, online debt collection platform, CollectCo, that enables First Party Early Intervention for past due student loans, fast tracking recovery to save you delayed payments and fractured student relationships. Our proprietary platform utilizes AI mastery and Debt collection insights from our seasoned experts to ease student loan debt collection and boost your revenue.
Successful and Compliant Contingency Collections for Higher Education Universities and Colleges for Tuition, Financial Aid, and various receivables.
Your students receive a resolute path to educational debt recovery, on their terms – while you get the bird’s eye view of successful recovery efforts, aligned with your expectations. Amicable education collection is our end goal, so your student relationships remain cordial, preserved and thriving.
Our goal is resolution over expediency. Cedar Financial provides a comprehensive, strategic approach to education collections. We do not just automate collections; we analyze, personalize, and optimize every step of the recovery process. Our focus is on maximizing recovery and preserving student relationships. Our pre-collection services are designed to specifically save both the student and the university money, a service that goes beyond simple automation.
Our monitored scripts ensure that even in automated interactions, students are treated with respect and understanding. Our advanced collection technologies are used to increase outreach, but also to provide real-time data to our clients.
Managing amicable education collections requires developing a rapport with students, however they prefer. Our omnichannel engagement goes beyond simply using ‘contemporary channels.’ We understand that true engagement requires personalized communication. We utilize phone, email, text, chatbot, and more, but with a focus on tailoring our approach to each student’s unique circumstances. Our communication is always respectful and monitored to ensure compliance and student satisfaction.
Our understanding of the student’s journey allows us to craft messaging that resonates, leading to higher engagement and successful recovery.
When it comes to devising a path for education debt resolution, we know that flexibility is crucial. Cedar Financial provides multiple flexible payment options, including an easy-to-use online portal for unrestricted access for students to track their debt repayment process. Our system allows for real-time adjustments and personalized payment plans, giving students the power to manage their financial obligations effectively. We also offer pre-collection services, which helps avoid accounts from needing to go to full collections and saves money for all parties.
Our goal is not just to collect; it is to facilitate successful repayment. We empower students with the tools and options they need to overcome financial challenges and stay on the path to graduation.
Tackling the stress of a degree and finances can become challenging. Cedar Financial focuses on proactive intervention and resolution to ensure you have a clear picture of past dues before they accumulate, to engage students early and get paid faster. Our three decade-long experience gives us unique insight into student financial behaviors. We combine this with our advanced technologies to create a proactive approach.
Our pre-collection services are designed to identify and address potential issues before they escalate, minimizing delinquencies and maximizing recovery.
Handling collections in an industry like education is sometimes a tightrope that requires both sensitivity and transparency. Cedar Financial provides complete transparency and accountability. We have licensed attorneys well-versed in education collection litigation processes, in all 50 states and 180 countries, and our real-time data integration ensures you have full visibility into every account. Our comprehensive reporting and analysis allow you to track debt collection performance and optimize your recovery strategy. We do not just place accounts; we manage them and provide detailed reporting to always keep you informed.
Our nationwide and global coverage, combined with our advanced technology, ensures that your institution receives the highest level of service and the best possible recovery rates.
We offer on-the-ground representatives in your student’s location who understand the practices that work to support full recovery of your funds.
When we speak to your students, we do it with the utmost respect. Our scripts are monitored on each and every call, ensuring that your students are treated well.
Cedar Financial believes in giving your students options. We communicate with them the way they prefer, whether that is via phone, email, text, chat bot, letter, etc.
College is difficult enough on its own. Paying their bill shouldn’t be a hassle. We offer multiple ways for them to pay, including an easy-to-use online portal.
Regardless of where your students are, Cedar Financial will find and collect. We have agents all over the globe ready to work for you.
Cedar Financial takes great care in customizing a collection plan that works best for your needs. No company is the same, why should collection be?
We give you 24/7 access to your accounts, so you can see exactly what progress is being made in real time.
