The distributor kept delaying payment with excuses, claiming licensing issues with the Egyptian government, setbacks in clearing customs, problems getting timely payments from suppliers and other foreign exchange issues.
Our challenge was getting the Egyptian distributor to address the debt, despite their own challenges and struggles, without supporting documents for the claim.
After months of persistent communications, we succeeded in securing a settlement that was suitable for both client and debtor, recovering $1.9 million for our client.
Familiarity with the local language, customs and laws enabled our collections team to facilitate a very suitable settlement in a country notorious for its difficult collections environment, despite significant challenges with both debtor and creditor.
